Effective Date: Jan. 01. 2025.
Welcome to YP Catering. By using our website (www.ypcatering.com) and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General Terms
YP Catering provides catering services for various events and occasions. By placing an order with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
2. Orders and Payments
Orders must be placed within the required lead time specified on our website or as communicated by our team.
Full or partial payment may be required to confirm an order. Any deposit required will be communicated at the time of booking.
Payments can be made via credit/debit card, bank transfer, or other approved methods.
Final invoices must be settled by the due date provided. Late payments may be subject to additional charges.
3. Cancellations and Refunds
Cancellations must be made at least [Insert Cancellation Window] before the scheduled event for a full or partial refund.
Orders canceled after the deadline may not be eligible for a refund.
Refunds, if applicable, will be processed within [Insert Timeframe] business days.
4. Food Safety and Allergies
YP Catering follows strict food safety guidelines to ensure the highest quality standards.
Customers must inform us of any dietary restrictions or allergies at the time of booking. While we take precautions, we cannot guarantee the absence of allergens in our kitchen.
5. Delivery and Pickup
Delivery is available within specified locations. Fees may apply depending on the distance.
Customers opting for pickup must adhere to the agreed pickup schedule to ensure food freshness.
6. Event Catering Policies
For full-service catering, setup and breakdown times will be included in the service agreement.
Any special requests must be communicated at least [Insert Timeframe] before the event.
YP Catering reserves the right to adjust pricing or availability based on seasonal ingredient changes.
7. Liability and Damages
YP Catering is not responsible for food safety once the order has been delivered or picked up by the customer.
We shall not be held liable for any damages, losses, or unforeseen circumstances that may arise beyond our control.
8. Intellectual Property
All content on this website, including text, images, and branding, is the property of YP Catering and may not be used without written permission.
9. Amendments to Terms
YP Catering reserves the right to update these Terms and Conditions at any time. Customers will be notified of significant changes.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: events@ypcatering.com
Phone: +1 416 233 9863
Address: 854 The Queensway – 2 blocks east of Islington Ave. Toronto, ON M8Z 1N7